Draft for legal counsel review before publication. This is not legal advice and is not a complete policy for every jurisdiction.
Refund Policy
Last updated 25 August 2026
Draft status
This page is a website draft for review by legal counsel. It is not presented as legal advice and is not a substitute for a contract or a jurisdiction-specific policy.
Introductory discount
The 30% first-month offer (coupon 30%OffTeamCoupon) reduces the first month only. It does not create a refund of later months and does not discount the full approximate $100,000/year engagement.
Services delivered, milestones, and cancellation
Fees for work already delivered, and for milestones that have been submitted and approved, are generally not refundable except as required by law or as written in the governing contract.
For Upwork fixed-price milestones, funding, approval, requests for changes, and release of funds follow Upwork’s terms. For independent escrow, the escrow provider’s rules apply.
Cancellation, unused prepaid periods, and any goodwill credits should be set in the statement of work. This website draft does not promise a refund of the entire engagement.